Azure Lead - Digi Ops

Knowledge of ITIL processes and incident management frameworks. Lead and mentor a team of Level 1 and Level 2 engineers, ensuring efficient handling of support activities. Provide technical guidance to resolve complex issues and optimize workflows. Assign tasks, track progress, and ensure SLA compliance for support tickets. Manage support operations for applications and pipelines built on Azure Databricks, PySpark, Azure Data Factory, and Azure Function Apps. Oversee monitoring and maintenance …