CSA

Essential Duties and Responsibilities: Working on daily tasks in collaboration with the Customer Success Managers/Directors and Operations. Tasks will involve, migration related activities, current client work (QC, emails, etc), and special initiatives. Perform report research and analysis for internal and external customers. Ensure that reports and information requests are delivered on time and that SLA's are met. Monitor, enter, update, and close Service Center tickets. Provide and maintain i…