Underpaidby HiringX

Customer Support - ORM Associate

More Retail Mrpl

Mumbai, MaharashtraCustomer Services Jobs

About the role

We are looking for a dedicated Online Reputation Management (ORM) Associate to join our team. The ORM Associate will play a key role in managing and strengthening our brand's online presence, addressing customer queries, tracking online reviews, and fostering a positive brand image across digital platforms. This role is ideal for a proactive, detail-oriented individual with strong communication skills and a customer-centric focus. Key Responsibilities: Monitor Brand Mentions: Track, monitor, an…