International Benefits Lead
OpenAI
About the role
About the Team
The Global Benefits team is responsible for designing, implementing, and scaling benefits programs that promote health, financial security, and wellbeing for employees and their families worldwide. We focus on ensuring our benefits are competitive, compliant with local regulations, and aligned with OpenAI’s values and culture. We partner closely with HR, Finance, Legal, and external vendors to deliver seamless, high-quality employee experiences across diverse geographies.
About the Role
We are seeking an experienced International Benefits Manager to support the ongoing management, optimisation and governance of OpenAI's international benefits portfolio.
This role will serve as the primary owner of programme management across our existing international benefits programmes, ensuring they remain competitive, scalable and aligned with OpenAI's benefits philosophy. The individual will lead annual renewals, manage broker and vendor relationships, drive programme enhancements and provide ongoing oversight of our benefits offering across EMEA, APAC and LATAM.
The ideal candidate combines strong international benefits expertise with exceptional programme management skills and is comfortable managing multiple priorities across a complex global benefits portfolio.
In this role, you will:
- Lead annual renewals across all international benefits programmes, including medical, retirement, risk, wellbeing and other employee benefits.
- Manage relationships with brokers, consultants, insurers and other benefits vendors globally.
- Develop renewal strategies and recommendations based on benchmarking, utilisation data, employee feedback and market trends.
- Drive implementation of approved plan changes and programme enhancements resulting from renewals.
- Conduct ongoing reviews of programme competitiveness and identifying opportunities for improvement.
- Monitor vendor performance, service delivery and employee experience across all international programmes.
- Lead regular governance meetings, quarterly business reviews and strategic discussions with external partners.
- Maintain oversight of benefit contracts, funding arrangements, renewal timelines and programme documentation.
- Partner with HRBPs, Legal, Payroll, Finance and People Operations to support the effective delivery of international benefits.
- Develop recommendations for future programme enhancements and presenting findings to Benefits leadership.
You might thrive in this role if you have:
- Demonstrated experience leading complex benefits renewals and vendor management activities.
- Strong benefits program or project management experience, with the ability to manage multiple concurrent priorities and stakeholders.
- Experience working directly with brokers, consultants and insurance carriers.
- Strong analytical skills and experience using utilisation, claims and benchmarking data to inform recommendations.
- Excellent stakeholder management and c