Salesforce System - Systems II

Location Details:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

Hybrid: This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

Join our team

Join a collaborative team focused on delivering scalable CRM solutions that support GoDaddy’s global operations. This role partners closely with engineering, product, and operations teams to enhance and maintain our Salesforce platform, ensuring an efficient and high-quality user experience for internal stakeholders and customers.

What you'll get to do...

Manage and support GoDaddy’s CRM system built on the Salesforce platform

Collaborate with engineering, product, and operations teams to design and deliver effective solutions.

Analyse moderately complex problems by evaluating multiple contributing factors and proposing solutions

Stay current with Salesforce releases and recommend process improvements and enhancements

Administer users, roles, profiles, and permissions

Configure objects, fields, page layouts, record types, custom metadata, and custom settings

Build and maintain reports, dashboards, and automation using Flows.

Provide user support, training, and documentation

Develop custom functionality using Apex and Lightning Web Components (LWC)

Automate business processes using Flows and Triggers

Customise applications based on evolving business needs

Perform testing, participate in code reviews, and support deployments and releases.

Your experience should include...

2+ years of experience as a Salesforce Administrator and Release Engineer

Experience working with Sales, Service, and Experience Cloud

Strong knowledge of Salesforce configuration, customisation, Apex, and Lightning Web Components

Experience managing users, roles, permissions, and releases

Proficiency in reporting, dashboards, and process automation (Flows)

Understanding of Salesforce architecture and the broader ecosystem

Experience collaborating with global teams and customers

Ability to work both independently and within a team environment

Salesforce certifications, such as Administrator, Advanced Administrator, or Platform App Builder, are preferred

You might also have...

Experience with Microsoft tools such as Teams or PowerApps

Experience in Salesforce QA or testing practices

Strong problem-solving skills and a forward-thinking mindset

Willingness to learn, adapt, and innovate

Excellent communication and interpersonal skills

We've got your back...  We offer a range of total rewards that may include paid time off, ret