Senior Executive - Operations and Service

Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities • Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management • Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. • Cross selling the insurance and other products to walk in customers • Cash & Customer Service /NPS and Audit Queries • Service branch maintenance and control • Consistent increase in penetration of CDM/Kiosk • Manage …