Sky 360-Principal Investment Manager-Sky Channel-Product Manager

Description JD – Principal Investment RM Streamline, align and develop the KPI for the customer service team Improve the overall customer satisfaction scores of the team by mentoring and training Design automation solution for manual workflows to improve operational efficiency. Investigate reported incidents in SEBI and RBI and get to the root cause of the problem to ensure that there is no knowledge or process gap Establish department targets and monitor progress towards KPIs Collaborate with …