Underpaidby HiringX

Technical Application Specialist

Epicor

Bangalore, KarnatakaIT Jobs

About the role

What you will be doing: Investigate and resolve application support cases reported by BisTrack customers, ensuring complete documentation and clear understanding of the issue. Troubleshoot client–server software application issues involving Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/iOS devices. Respond to complex situations where standard troubleshooting procedures are insufficient by applying strong technical knowledge and customer-centric communi…