Accounts Receivable Manager

Accounts Receivable (AR) Manager: Job Description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Finance teams don’t just provide and process data, but own strategy, use technology to drive solutions, influence their business partners and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates significantly with cross-functional and international teams.

What you’ll do

In this leadership role, will be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company.

Responsibilities

Build, develop and lead a team to support global billing and collections deliverables.

Participate in building scalable processes to support global growth.

Execute efficient internal control documentation and sign-off procedures

Enhance and maintain existing policies and procedural documentation

Drive end to end improvement of input processes to enable scale and productivity

Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale

Escalate collection issues to relevant stakeholders when necessary

Nurture deep, trusted partnerships with leaders across Stripe showcasing the value of the Billing and Collections function and how it aligns with broader business goals

Create global best practice documentation and facilitate sharing across the globe.

Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.

Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time

Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time

Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.

Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact

Identify gaps in current systems, policies and strategies, and recommend enhancements and pro