Associate HR Operations – Employee Experience

Job Description

Job Title: Associate – Employee Experience

Location: Mumbai

Type: Onsite, 5 days a week

Our Purpose

India is going through a major shift in how companies build and manage talent. Startups today are not just growing fast—they are redefining workplace culture, employee experience, and people practices.

At Neysa, we believe that great companies are built by great people experiences. We are on a mission to create a workplace where employees feel valued, heard, and empowered to do their best work every day.

Who We Are

Neysa is built by a leadership team that has scaled successful businesses from the ground up. We are builders, problem-solvers, and challengers of the status quo.

We move fast, take ownership, and believe in creating real impact—not just ideas. Our culture is rooted in trust, accountability, and continuous improvement.

The Opportunity

We are looking for an Associate – Employee Experience who will take complete ownership of day-to-day HR operations and employee experience.

This is a high accountability, high ownership role where you will directly impact how employees experience the company—from onboarding to exit. You will work closely with teams, managers, and leadership to ensure smooth HR processes and a strong, positive work culture.

What You’ll Achieve in This Role

Ensure a smooth and professional employee lifecycle experience

Build strong employee connections and act as a trusted HR partner

Drive engagement initiatives that improve morale and retention

Maintain accurate HR systems and ensure compliance

Bring new ideas to improve HR processes in a fast-moving startup

Roles and Responsibilities

Employee Onboarding & Exit

Manage end-to-end onboarding for new hires (documentation, induction, system setup)

Coordinate with different teams to ensure smooth joining experience

Handle exit processes including documentation, full & final settlement, and exit interviews

Employee Relations & Engagement

Act as the first point of contact for employee queries and concerns

Drive employee engagement activities, events, and celebrations

Build a positive and open work culture through regular interactions

HR Operations & Employee Lifecycle

Maintain and update employee data in HRMS systems

Manage lifecycle processes such as confirmations, promotions, transfers, and exits

Ensure accuracy, confidentiality, and timely updates

Insurance & Benefits Management

Handle employee insurance processes and vendor coordination

Support employees with insurance-related queries and claims

Compliance & Documentation

Ensure all HR processes follow company policies and legal compliance

Maintain proper employee records and HR documentation

Required Qualifications

MBA / PG in Human Resource Management (mandatory)

Minimum 2 years of experience in HR Operations.

Hands-on experience in employee lifecycle management and HRMS

Basic understanding of payroll coordination and compliance

Must-Have Skills

Strong communication