Associate Provisioning Analyst

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

LogicMonitor is looking for a detail-oriented and process-driven Associate Provisioning Analyst to support centralized provisioning operations.

In this role, you will support customer account setup, product activation, feature enablement, POCs/trials, contract updates, portal changes, and customer lifecycle provisioning activities. You will help ensure provisioning requests are processed accurately, validated against Salesforce and approved contract information, and documented properly for auditability and operational visibility.

This is a unique opportunity to be part of a growing function at LogicMonitor as we build a centralized provisioning model that improves control, reduces manual risk, and supports scalable operations. As a crucial member of the Provisioning Operations team, this role will help LogicMonitor accelerate growth by ensuring customers, Sales, Customer Success, and internal teams have a reliable and accurate provisioning process.

As an Associate Provisioning Analyst, you’ll be empowered to learn SaaS operations, work cross-functionally, use AI-enabled tools responsibly, and contribute to process improvements that