Associate Strategic Program Manager

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

**This position will be based on-site in our Bangalore office, working overnight IST hours to support the US Pacific Standard Time zone.**

Impact In This Role

As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world’s leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers’ products launch on time, within budget, and at optimal quality.

You will collaborate cross-functionally with Sales, C&DFM, Quality, and Logistics teams to keep projects on track and aligned with customer expectations. With a focus on continuous improvement, you will also contribute ideas and drive internal processes improvement and enhance the overall customer experience.

What You’ll Be Doing

Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service

Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes

Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements

Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction

Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards

Support customer change requests and project updates on multiple platforms (external and internal)

Ability to travel 10% annually

Quality: All employees are expected to maintain and contribute to the QMS

Desired Traits

Bachelor’s degree in Mechanical, Manufacturing or Industrial Engineering

3+ years of manufacturing operations experience or 1-2 years of related experience

Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks

Excellent verbal and written communication skills; experience working with diverse, cross-functional teams is a plus

Proactive self-starter with a passion for learning, continuous improvement, and driving operational success

Experience working with global manufacturing sites, in customer-facing role is preferred

Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sh