Underpaidby HiringX

Chennai Walk in - Associate / Sr. Associate - Operations

WNS Global Services

Chennai, TN, IndiaOfficeCustomer Service

About the role

Converting Requisition to PO (Manual)

Invoice processing, (2 way & 3 way matching)

Vendor setup / modify existing vendors

Payment Scheduling and monitoring

AP Close / Schedule activity

Helpdesk

T&E Audits

Efficient query management and resolution as defined by the Process

Escalation to the supervisor for issues that cannot be handled basis materiality

Prepare process related reports

Prioritization of tasks e.g. escalated query handling

Resolve queries having Inter team dependencies e.g. Invoice Status, Payments etc.

B.Com /M.Com / BBA / MBA

Oral communication – English as a first language. Able to communicate with all customers and team members in a professional and confident manner · Written communication – able to communicate through email with clear and complete instructions/responses in a timely fashion (see department flextime and WFH policy for email timeliness and expectations) · Willingness to build and maintain cooperative working relationships with community and divisional team members · Proficient in MS Word, Excel and Outlook