Customer Content Marketing Lead

WHO WE ARE

Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute.

ABOUT THE ROLE

Notion is used by over 100 million people worldwide — from founders building their first company to Fortune 500 teams rethinking how they work. We believe the best things were never built alone, and that AI should make teams stronger, not replace them. We call it Think Together. And we want to tell that story through the lens of the customers living it every day.

We're looking for a Customer Content Marketing Lead to own the way Notion tells customer stories — across every format, surface, and region. This is one of the most visible and impactful roles in marketing right now, and it's a top priority for our CEO and leadership team.

We can't think of any company with more potential to create beautiful, compelling, and valuable customer stories than Notion. You'll have the backing of a world-class creative team, a brand people genuinely love, and a customer base full of teams doing remarkable things with AI — from building the future of fashion, to reimagining 125-year-old enterprises, to powering cultural institutions. The stories are already there. We need someone who can bring them to life.

This is a builder role. You'll work alongside a small team, but you'll have the full weight of Notion behind you — creative, product marketing, regional teams, storytelling, and demand gen. The only thing that truly matters is shipping amazing work.

WHAT YOU'LL ACHIEVE

- Create the stories that prove Notion's place in the world. Own customer storytelling end-to-end — from identifying the right customers and crafting the narrative, to producing the final asset across written, video, web, and emerging formats. These are the marquee case studies, the campaign hero stories, the proof points that shift how the market sees Notion.

- Ship a rapid cadence of world-class customer content. Not one story a quarter — a drumbeat. You'll work with the team to build the production engine that makes this sustainable.

- Think in campaigns, not just individual stories. Package customer stories into something bigger — connecting them to product launches, brand moments, and the broader Fortune 5M narrative. One story is great. Telling them together is powerful.

- Design the story engine for a global team. Build the playbooks, templates, and infrastructure that help regional teams across EME