Director Business Systems

Director Business Systems

San Diego, CA/ remote Pacific Time Zone

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Title: Director, Business SystemsDepartment: Business SystemsReports To: VP of ITLocation: Pacific Time Zone

Position Overview

Platform Science is seeking a seasoned Director Business Systems to lead our global NetSuite and Salesforce ecosystems. This is a hands-on leadership role at the intersection of systems architecture, process optimization, and cross-functional collaboration.

You will own the full lifecycle of our core platforms—from strategy to administration—while leading a global team of administrators and analysts. As the SME across NetSuite and Salesforce, you will drive the Lead-to-Cash process including CPQ, CLM, AR/AP automation, PLM, and billing.

This role combines deep technical execution with executive influence.

Key Responsibilities

Platform Leadership & Architecture

Serve as primary SME and strategic owner for NetSuite (ERP) and Salesforce (CRM)

Architect scalable solutions across the Lead-to-Cash lifecycle

Define platform standards, governance, and integration design patterns

Translate business needs into technical roadmaps

Balance short-term delivery with long-term scalability

Team Management & Development

Lead a global team across NA, LATAM, and EU

Set performance expectations and coaching plans

Build a high-accountability, collaborative culture

Partner with HR and IT leadership on hiring and team scaling

Implementations & Integrations

Lead end-to-end implementations and enhancements

Manage integrations (Boomi, Snowflake, Zoom, TalkDesk, etc.)

Oversee data migration, testing, and deployment

Drive change management and adoption

Process Optimization

Improve workflows across Finance, Sales Ops, Supply Chain, and PLM

Lead business analysis and future-state design

Ensure audit readiness and compliance

Build reporting and analytics for leadership insights

Operations & Support

Own system health, releases, and user administration

Resolve complex system issues

Manage vendors and licensing

Maintain roadmap and backlog prioritization

Required Qualifications

Experience

7+ years in Business Systems or IT

Deep expertise in NetSuite or Salesforce (experience with b