Engagement Manager

About Typeface

We help the world’s biggest brands move from brief to fully personalized campaigns — in days, not months.

Founded by Abhay Parasnis and backed by Microsoft, GV, Salesforce, Lightspeed, Madrona and Menlo, we’re building category-defining technology at the intersection of creativity and AI with real impact. Join us to help shape the future of enterprise marketing.

What You’ll Do

As an Engagment Manager, you will partner closely with senior marketing and creative leaders to design and execute AI-driven content strategies that accelerate production, strengthen brand governance, and elevate campaign performance. In this role, you will guide clients through discovery workshops, define high-impact use cases, and oversee end-to-end solution deployment—from requirements gathering to platform configuration and integration.

How You’ll Make Impact

Lead enterprise-scale marketing and creative operations transformations by leveraging Typeface's generative AI solutions to drive organizational evolution

Develop deep partnerships with key stakeholders (CMOs, VPs of Marketing, Creative Directors, Brand Managers) by demonstrating profound knowledge of AI-powered content solutions tailored to their business goals

Build trust, confidence, and advocacy through executive communication cadences and proactive project/issue management

Formulate comprehensive GenAI and digital content transformation strategies aligned with customer objectives

Lead discovery workshops to identify high-impact opportunities for AI-driven content creation and brand governance

Define and prioritize use cases across email marketing, ad campaigns, social media, SEO content, and video creation

Collaborate with Typeface engineers and architects to build detailed requirements for customer-specific implementations

Guide solution configuration and deployment, including Brand Hub setup, agent customization, and platform integrations (Google Workspace, Salesforce, Adobe Experience Cloud, Campaign Manager 360)

Drive product adoption across marketing, creative, and content teams through hands-on enablement and best practice sharing

Establish success metrics and business value frameworks tied to content velocity, brand consistency, cost savings, and campaign performance

Act as the voice of the customer, translating field insights into product requirements and roadmap priorities

Develop and share scalable implementation patterns, templates, and best practices across the customer base

What You’ll Bring

4-10+ years in business consulting, digital strategy, enterprise software, AI/ML implementations, or marketing technology

Proven track record leading successful digital transformation initiatives for enterprise clients across multiple industries

Deep understanding of marketing operations, creative workflows, and content supply chain challenges

Exceptional at crafting a culture of customer-centricity with ability to build C-level relationships and navigat