Engineering Manager-Infrastructure Team

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are looking for an Engineering Manager to join the team responsible for SurveyMonkey’s AWS Cloud Platform evolution and operations. You will have a direct impact in designing, engineering and maintaining our Cloud, Messaging and Observability Platform. Solutioning with best practices, deployment processes, architecture, and support the ongoing operation of our environments.

What you’ll be working on

Own and operate existing AWS environments, focusing on stability, enhancements, and continuous improvement using Amazon Web Services.

Enhance and maintain self-managed Kubernetes clusters on EC2 (upgrades, scaling, reliability) using Kubernetes and Docker.

Drive improvements in infrastructure automation using Terraform, AWS CloudFormation, and Ansible. Optimize CI/CD and GitOps workflows using GitHub Actions, Jenkins, GitLab, Argo CD or FluxCD.

Strengthen observability and reliability using Amazon CloudWatch, Splunk, Grafana, Prometheus, Elastic Stack and OpenTelemetry.

Databases and caching technologies, including PostgreSQL, MongoDB, Elasticsearch, Memcached, Redis, Kafka and Debezium

Lead troubleshooting, incident response, and hands-on technical improvements while mentoring engineers.

We’d love to hear from people with

8–12 years of experience with Amazon Web Services or similar platforms.

Strong hands-on experience with self-managed Kubernetes..

Expertise in Terraform, AWS CloudFormation, scripting, and Helm.

Experience with CI/CD, GitOps, and observability tools like Splunk, Grafana, and Prometheus.

Familiarity with databases and caching technologies, including PostgreSQL, MongoDB, Elasticsearch, Memcached, Redis, Kafka and Debezium

Previous people management experience.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid envi