Executive Assistant - Part Time (French - English)

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Executive Assistant - Part Time (French - English)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Executive Assistant - Part Time (French - English) to start immediately

Executive Assistant - Part Time (French - English)

Salary Range: PHP25,000 - PHP27,500

Client's Industry: Cleaning Services (Commercial & Airbnb)

Client location: Quebec City, Canada

Assistant Schedule: 1PM - 5PM EST (Thursday to Monday)

Client's Company Short Description:

A fast-growing commercial and Airbnb cleaning business in Quebec City, Canada, operating for three years, with field staff and supervisors, and a proprietary app for operations management.

Scope of Responsibilities:

1. Operations & Data Management Create, update, and maintain client, contract, and team records Ensure data accuracy and consistency across the system Create, modify, or delete cleaning jobs based on client requests Verify that the correct teams are assigned to contracts and jobs Monitor automatically generated jobs and correct errors when needed

2. Daily Operations Coordination Monitor scheduled cleanings to ensure they start on time Contact teams in case of delays or absences Adjust assignments when required Communicate operational issues to the supervisor Apply established escalation rules

3. Customer Service – Level 1 Respond to general client inquiries Handle standard service requests and changes Coordinate additional services when applicable Escalate complex or sensitive cases to the founder

4. Application User Support (Level 1 – Non-Technical) Respond to application usage questions Guide users through features and workflows Help correct user-related errors Collect, document, and report bugs or issues Reproduce simple issues and escalate technical problems (No software development or technical decision-making involved)

5. Onboarding & Integration New Cleaning Teams Introduce the application and standard procedures Support initial setup and answer questions New Contracts Generate cleaning checklists, evaluation grids, and cleaning plans using AI tools Adapt documents based on provided guidelines Prepare materials for final validation

6. Administration & Billing Support Upload and organize purchase receipts Prepare supplier payments Create and send client invoices Correct basic invoicing errors Communicate with subcontractors regarding invoice corrections (Final financ