Underpaidby HiringX

F&A Operations Leadership- All towers (RTR, PTP, OTC) (India)

WNS Global Services

Mumbai, MH, IndiaOfficeOther12+ yrs

About the role

We are shaping a dynamic and diverse Finance & Accounting leadership team across multiple domains, geographies, and organizational levels. Below are a few opportunities that may align well with your career trajectory.

We are seeking qualified finance professionals from the BPM industry with 12+ years of experience across key areas such as PTP, OTC, RTR, and FP&A. Ideal candidates will bring exposure to capabilities like solutioning, transformation, growth initiatives, and P&L management. Experience in managing large, global client portfolios will be valuable for success in a complex and fast-evolving environment like ours.

Job locations: Pune/Chennai/Mumbai

Role: F&A Operations (PTP)

Role overview:

1. Accounts Payable Operations

Own and manage end-to-end AP operations, including invoice processing, payment runs, vendor reconciliation, and month-end closing.

Ensure adherence to SLAs, KPIs, and performance benchmarks (invoice accuracy, cycle time, on-time payments).

Oversee high-volume, multi-entity, multi-currency invoice processing environments.

Ensure accurate accounting of liabilities in line with GAAP / IFRS.

2. Leadership & People Management

Lead, mentor, and develop AP managers, team leads, and analysts.

Drive a strong culture of accountability, ownership, and continuous improvement.

Manage workforce planning, hiring, training, performance assessments, and succession planning.

Act as a senior escalation point for complex operational or people-related issues.

3. Controls, Compliance & Risk Management

Ensure compliance with internal controls, SOX requirements, audit standards, and tax regulations (e.g., GST, TDS, VAT).

Partner with internal and external auditors to support successful audit outcomes.

Implement and maintain robust documentation, SOPs, and control frameworks.

Identify process risks and proactively implement mitigation strategies.

4. Stakeholder & Vendor Management

Act as the primary interface for business leaders, procurement, treasury, tax, and IT teams.

Manage strategic vendor relationships and address escalations related to payments, disputes, and compliance.

Collaborate with Procurement to strengthen 3-way matching, invoice accuracy, and vendor onboarding controls.

5. Automation & Digital Transformation

Lead AP automation initiatives including OCR, RPA, E-invoicing, workflow tools, and ERP enhancements.

Drive system improvements within SAP, Oracle, Workday, or similar ERPs.

Analyze data to identify process bottlenecks and improvement opportunities.

Champion continuous improvement using Lean, Six Sigma, and process re-engineering techniques.

6. Financial & Strategic Support

Support cash flow forecasting in collaboration with Treasury.

Partner with Finance leadership on monthly, quarterly, and annual close activities.

Prepare and present AP performance metrics and executive dashboards.

Contribute to broader Finance transformation and cost-saving initiatives.

Key Performance Indicators (KPIs)Invoice processing