Inside Sales Associate - Mortgage

WHY BETTER. WHY NOW.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

The Opportunity

Start your career in mortgage sales at one of the most innovative companies in home finance.

As an Inside Sales Associate at Better, you’ll work directly with customers, build real sales experience, and develop the skills needed to grow into a licensed Loan Consultant role. This is a fast-paced, high-energy environment for people who are competitive, motivated by performance, and excited by career growth and earning potential.

We’re looking for driven individuals from sales, customer service, hospitality, retail, call center, or other customer-facing backgrounds who thrive in goal-oriented environments.

Top performers may have the opportunity to earn their mortgage licenses and grow into a licensed Loan Consultant role over time. Many associates also increase earnings through overtime and performance incentives.

How You’ll Make an Impact

- Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing their existing home, or looking for a home equity line of credit

- Hitting key sales performance targets; driving customer conversion through critical funnel stages (e.g., converting prospects into hot opportunities)

- Assisting home buyers with their mortgage application, including answering customer calls and making outbound follow-up calls

- Executing on key sales activities within defined time frames for each customer (e.g., speed in responding to a new prospect)

- Delivering outstanding customer experiences by successfully responding to questions and developing the requisite product and market knowledge to do so effectively

- Ability to understand the customer’s timeframes and objectives and have a flexible approach to meet the customer’s needs

- Constantly looking to improve our in-house software or the customer experience by providing input to our product, sales, and revenue operations teams and testing solutions

What You'll Bring

- Minimum 1 year of experience in sales, hospitality, customer service, collections, retail leadership, call center, or other customer-facing environments.

- Track record of beating quota, with references that verify motivation, success, and work ethic

- Highly motivated; a self-starter with a high degree of ownership and a strong customer focus

- Organized with strong time management skills

- Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds

- Strong written communication skills

- Ability to troubleshoot and solve problems independently

- All team members are required to work a minimum