Manager, Database Reliability Engineering

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Role Overview

As the Manager, Database Reliability Engineering (DBRE), you will lead a team of expert DBREs responsible for the health, performance, automation, and scalability of Tekion’s data backbone. Your focus will be on operational excellence, automation first, and continuous improvement of reliability and efficiency for our MongoDB, MySQL, and Elasticsearch clusters. You'll mentor your team, drive innovation in database automation (using Go or Python), and collaborate with product, engineering, and Cloud teams.

Key Responsibilities

Team Leadership & Strategy: Build, mentor, and lead a high-performing Database Reliability Engineering team, fostering a culture of technical excellence, ownership, and collaboration.

Database Operations & Reliability: Oversee the reliability, performance, availability, and scalability of MongoDB, MySQL, and Elasticsearch across multiple environments and regions.

Automation & Engineering: Architect and drive automation for database provisioning, scaling, backups, upgrades, patching, and recovery using Go or Python. Establish standards for Infrastructure as Code and self-service database management.

Monitoring & Incident Response: Implement and enhance automated monitoring, alerting, performance tuning, and self-healing solutions. Lead major incident response, postmortems, and continuous improvement.

Collaboration: Partner with SRE, CloudOps, Security, and development teams to understand requirements, drive database reliability improvements, and support feature launches.

Best Practices & Documentation: Define and enforce database reliability best practices, documentation, runbooks, and automation guides. Promote DBRE standards and knowledge sharing.

Capacity & Cost Management: Monitor capacity, forecast growth, and work with engineering and product teams on cost-effective database scaling.

Security & Compliance: Ensure security, compliance, and data protection in all database operations and automation solutions.

Required Qualifications

Bachelor's or master’s in computer science, Engineerin