Manager, SAP Service Mgt

Position Title: Senior Associate – AMS Governance & Release Management Primary Purpose The Senior Associate will lead AMS Governance, ITSM standards, and Release Management practices at the Zoetis International Capability Center (ZICC). This position is responsible for defining service standards, governing IT operations, coordinating incident management, and serving as Scrum Master for release cycles. The role collaborates with AMS partners and internal stakeholders to ensure operational stabil…