Underpaidby HiringX

Principal Consultant

Appian

Chennai, IndiaCustomer Success - Delivery8+ yrs

About the role

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Principal Technical Consultant - Chennai

Description

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for working with our partners and customers to bring their best ideas to life. Joining the Customer Success team at Appian will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

We are seeking a Principal Technical Consultant to join our Customer Success team. In this role, you will be engaging with our partners and customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, developing APIs to integrate with multiple systems, partnering with Appian Architects and Technical Delivery Managers, and leading/mentoring consultants through fast-paced software implementations. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Basic qualifications:

You have 10+ years of overall IT experience with 8+ years of hands-on Appian technical experience.

B.Tech./B.E. in Computer Science, Information Technology or related field/degree.

Appian Lead Developer certified.

Willingness to travel up to 20% to support customer engagements.

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To be successful in this role, you need:

Passion for mentoring/developing others and experience leading teams through post-sale software implementation

Ability to work with clients to define business processes and gather functional and technical system requirements

Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems

History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning s