Principal Product Manager

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We're looking for a Principal PM to own one of our most strategic product bets. This is a role for someone who thinks in systems, operates at the intersection of product and platform, and knows how to turn a long-term vision into a quarterly plan that actually ships.

You'll work at the senior individual contributor level with a player-coach remit, setting strategy, influencing cross-functional teams, and developing the PMs around you. This is not a role for someone who wants to manage up and delegate down. It's for someone who still loves the work.

What you’ll be working on

Own strategy and roadmap for a high-priority initiative with direct revenue impact

Define the long-term vision while staying close enough to execution to catch when things drift

Influence and align cross-functional teams such as engineering, design, data, and adjacent product orgs

Mentor and elevate the PMs around you through example, not just feedback

Bring commercial rigor to every roadmap decision connecting features to outcomes

Work with platform and infrastructure teams to define what capabilities are needed and in what order

We’d love to hear from people with

8+ years in product management with a track record of owning complex, cross-functional bets

Deep experience in one or more of: workflow automation, orchestration, engagement, or growth product loops

Strong strategic long term and short term instincts

Commercial orientation thinking about revenue impact, retention, and activation as naturally as you think about user experience

Proven ability to influence without authority across large, matrixed organizations

Providing player-coach energy to be in the room where the hard decisions get made, not just reviewing the output

Comfort with AI and data as product primitives — you know how to build things that feel intelligent

Experience at a SaaS company serving SMB or mid-market customers

Background in integration-heavy products or platforms with rich API ecosystems

Familiarity with AI-powered recommendation or next best action systems

The base pay provided for this position ranges from CAD $192,100.00/year - $226,000.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-re