Product Manager

ABOUT EMA

Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.

We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale.

IN THIS ROLE, YOUR WORK WILL INVOLVE:

Product Strategy & Vision:

- Define and communicate the product strategy and roadmap based on market trends, customer needs, and company goals.

- Work closely with senior management and stakeholders to align the product strategy with business objectives.

Market & User Research:

- Conduct market research and competitor analysis to identify opportunities, gaps, and market demands.

- Understand customer needs and translate them into product requirements.

- Define user personas and use cases to ensure products meet user expectations.

Product Development:

- Collaborate with engineering, design, and marketing teams to deliver products that are functional, user-friendly, and aligned with business goals.

- Prioritize product features, enhancements, and bug fixes based on customer feedback, technical feasibility, and business impact.

- Manage the product development lifecycle, including setting timelines and milestones.

Cross-Functional Collaboration:

- Work closely with cross-functional teams (sales, marketing, customer support) to ensure successful product launches.

- Communicate progress, roadblocks, and product updates with stakeholders and teams across the organization.

- Lead and facilitate communication between technical and non-technical teams.

Performance Tracking & Iteration:

- Define key performance indicators (KPIs) for product success.

- Track product performance post-launch and gather customer feedback for continuous improvement.

- Iterate on product features based on data insights and feedback.

Stakeholder Management:

- Present product updates, roadmaps, and strategies to senior leadership and key stakeholders.

- Manage relationships with external vendors and partners as needed.

Go-to-Market Strategy:

- Collaborate with the marketing and sales teams to define go-to-market strategies for product launches.

- Ensure proper communication and training for internal teams and customers during product releases.

QUALIFICATIONS:

- Bachelor’s degree in Business, Marketing, Computer Science, or a related field. An MBA or equivalent experience is a plus.

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