Underpaidby HiringX

Professional Services Delivery Lead / Senior Consultant

Lyric

IndiaCustomer Success / Professional Services

About the role

About the Company

Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale. The current SCM technologies are either rigid, limited-scope point solutions or custom solutions built in-house, which demand immense expertise and investment.

That is…until now.

Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds:

- Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus

- A platform-first approach that empowers both business and technical users with end-to-end product composability, leveraging no-code tools, their own code, or even forking our code to build and refine supply chain decision intelligence

With Lyric, enterprises no longer have to choose between flexibility and speed, they get both.

The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.

Today, a growing number of Fortune 500 companies, including Smurfit WestRock, Estée Lauder, Coca-Cola, and more, are innovating on their own terms with Lyric. We can’t wait to see what our customers, both current and future, are empowered to build with us next. Come build with us!

WHO WE ARE

We're problem solvers and optimists who are genuinely, unapologetically obsessed with math for supply chains. We believe that the best decisions are powered by algorithms — and that the world's most complex supply chains deserve better than the legacy tools they've been stuck with for decades. We move fast. Like, #mach10 fast. If you thrive in an environment where ambiguity is a feature, speed is a value, and the work actually matters — you'll fit right in.

ABOUT THE ROLE

The era of siloed supply chains is over. Planning cycles that once took weeks now run in minutes. Decisions that once required armies of analysts can be augmented — or automated — with the right intelligence. Lyric is building the platform that makes this possible: an AI-native decision intelligence platform designed to dismantle functional silos and replace them with composable, connected solutions that let global enterprises move at the speed of thought.

Think of this less as a traditional implementation consultant role and more in the spirit of a Forward Deployed Supply Chain Engineer — embedded with customers, building in the field, and deploying decision intelligenc