REF104052N- Assistant Manager - Process Training- Travel+GDS (Amadeus/Sabre experience)- Gurgaon- (Rotational shifts)
WNS Global Services
About the role
Job Description : -
Travel experience and experience of GDS is a Must
To Conduct NHT for travel process
To get the refreshers and floor briefings conducted as and when required
To evaluate and provide feedback to the training manager on amendments to the training material
Managing end to end NHT and OJT for the process
Expert in feedback and coaching
Excellent in communication Eye for detail
Prepare and send basic Training reports
People Management
Identify Early Warning Signals (EWS) related to trainee performance and behavior.
Provide timely feedback and coaching to support continuous improvement.
Foster a positive and engaging learning environment.
Reporting & Stakeholder Management
Prepare and share accurate training reports with internal stakeholders and clients within defined timelines.
Collaborate effectively with peers, stakeholders, and clients to ensure smooth communication and alignment.
Content & Knowledge Management
Conduct Training Need Identification (TNI) and update training content/plans accordingly.
Continuously enhance training materials and delivery methods to improve learning effectiveness.
Graduate Travel Experience Mandate on Amadeus / Sabre any one GDS