Regional Service Managers - After Sales
JSW
Mum - JSW Centre,Mumbai, Maharashtra, India, (Corporate)Sales & Marketing0–15 years
About the role
Key Responsibilities
Service Operations Management
Monitor and improve workshop operational performance across the region.
Ensure implementation of company service standards, SOPs, and dealer operating processes.
Drive productivity, efficiency, labor revenue, and workshop utilization.
Conduct regular dealer/service center audits and performance reviews.
Customer Satisfaction
Improve CSI (Customer Satisfaction Index