Scaled Partner Manager Consultants & Agencies
Notion
About the role
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute.
ABOUT THE ROLE
Notion is seeing a massive services layer emerge on top of the product—consultants and agencies building workflows, implementations, and repeatable “operating systems” for customers. We already have a foundational consultant ecosystem. Now we’re applying a modern partner playbook focused on scale, activation, and repeatability: building the systems, incentives, and self-serve experiences that let a small team support thousands of partners globally.
WHAT YOU'LL ACHIEVE
1) BUILD THE SCALABLE PARTNER ACTIVATION ENGINE
- Own the partner journey end-to-end: recruit → onboard → activate → deliver → grow.
- Identify the highest-leverage points in that funnel and build the systems to improve them (tooling, playbooks, comms, incentives, QA).
- Reduce dependence on 1:1 partner management by designing self-serve pathways that still protect customer outcomes.
2) OPERATIONALIZE THE MODERN PARTNER PLAYBOOK
- Apply a product-and-systems mindset to partnership building: instrumentation, lifecycle automation, segmentation, experimentation.
- Turn ambiguity into operating plans: define hypotheses, run pilots, measure results, and iterate quickly.
- Partner closely with Product / Ops / GTM to translate ecosystem needs into scalable capabilities.
3) STRENGTHEN QUALITY + CUSTOMER OUTCOMES AS THE ECOSYSTEM SCALES
- Define what “great delivery” looks like for consultant-led customer work (standards, guardrails, feedback loops).
- Build lightweight mechanisms to improve quality at scale (templates, checklists, enablement, certification paths, review systems).
4) DRIVE AMER EXPANSION FROM
- Build the early AMER motion: local insights, partner density strategy, regional activation loops, and community-building.
- Ensure AMER lessons become global improvements (not one-off exceptions).
5) BUILD PROGRAMS THAT CREATE MOMENTUM FOR PARTNERS
- Expand and improve on-ramps that help partners get to value quickly (e.g., paid early projects, structured activation, repeatable service motions).
- Create “laddering” paths for top partners into deeper collaboration and bigger opportunities as they prove impact.
WHAT SUCCESS LOOKS LIKE (FIRST 6–12 MONTHS)
- A measurable improvement in activated partners (partners delivering real customer outcomes, not just signing up).
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