Senior Director, Member Acquisition
Twin
About the role
Twin Health
At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
Working here
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .
With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
Join us as we reinvent the standard of care in metabolic health.
Opportunity
Own the strategy and execution for Twin’s next-generation member acquisition experience.
Your mission is to build and scale a modern, AI-driven acquisition engine that consistently identifies the people who can benefit most from Twin and gets them to register and activate.
You will:
Determine who the right members are, based on data and signal
Design and run campaigns to discover the most effective ways to reach and convert them
Materially move the needle on registration and CAC
This is a hands-on, builder role. You’ll experiment aggressively, adopt the best emerging AI tools, and turn what works into repeatable, scalable systems across the business.
Responsibilities
Own member acquisition end-to-end: from identifying high-potential eligible populations to driving registration and early activation.
Build the member acquisition “machine”:
Segmentation and targeting logic
Channel and messaging strategy
A living experiment backlog
Measurement frameworks and weekly operating cadence
Stand up AI-driven growth workflows to scale:
Personalization and targeting
Creative generation and iteration
Campaign orchestration and ops efficiency
Run bold experiments across the acquisition funnel, including:
Partner / employer lau