Senior Field Consultant, EMEA
Rubrik
About the role
Senior Field Consultant, EMEA
About Team & About Role:
As a Senior Field Consultant EMEA, you will use your knowledge and experience to help drive Rubrik’s product adoption with critical customers. You must possess a unique blend of technical and customer-facing skills to help discover, plan, and execute project requirements to drive customer success. Expertise in Change Management and Transformation - utilizing the full complement of People, Processes, and Technology - is critical to crafting a series of services work streams and work packages aligned to the customer’s long-term strategy. The Senior Consultant will lead proposal workshops, scoping, and levels of effort conversations with Enterprise Customers, working closely with pre-sales and professional services stakeholders.
Responsibilities:
Participate in the pre-sales process to understand customer business and technical objectives and product requirements
Effectively communicate and guide (cloud and hybrid) architecture discussions with the customer, third parties, and the project teams
Work directly with customers to drive the adoption of Rubrik solutions and integrated services
Design and develop innovative solutions to customer requirements using Rubrik Professional Services
Assist in the development of standard reusable Rubrik consulting service offerings, including the definition of tasks, deliverables, and formal estimates
Participate in the pre-sales process to understand customer business and technical objectives and product requirements
Document best practices for deploying, configuring, automating, and managing Rubrik solutions
Deliver on-site and remote workshops
Drive client and internal resources and activities to ensure deliverables within the scope and time
Develop/improve workflow for more efficient delivery and reduce overall customer time to value
Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements
Requirements:
Overall 10+ years of experience
Minimum 5+ years of experience as a technical solutions architect in an enterprise customer or consulting/professional services environment, including time supporting sales and managing technical staff and implementations
Strong network and storage conceptual and industry knowledge
Strong scripting skills and knowledge of automation/orchestration platforms
Knowledge about Private/Hybrid cloud, AWS, Azure preferred.
Ability to translate complex technical requirements into project management tasks
Strong presentation skills
Strong cross-functional collaboration / communication skills
Ability to travel up to 30% of the time.
Join Us in Securing and Accelerating the World's AI Transformation
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and reco