Senior Infrastructure Engineer

ABOUT EMA

Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.

We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale.

WHO YOU ARE

We are seeking an experienced Infrastructure Engineer to join our growing team and play a pivotal role in designing and building our platform and infrastructure as we continue to scale our product and user base. As a part of our team, you will be working in a dynamic, fast-paced environment to ensure the reliability, scalability, and performance of our systems, while focusing on service architecture and deployment, query optimization, distributed systems, data and machine learning infrastructure, and security and authentication. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact.

YOU WILL:

1. Partner with product, infra, and engineering teams to architect and build Ema’s next-generation infrastructure platform supporting multi-cloud deployments and on-prem installations.

2. Design and implement scalable, secure, and resilient deployment frameworks for Ema SaaS and enterprise on-prem environments, enabling automated installation, upgrades, and lifecycle management of Ema.

3. Develop and maintain multi-cloud infrastructure pipelines (AWS, Azure, GCP) using Kubernetes, Helm, Terraform, and cloud-native services to ensure seamless and reliable deployments.

4. Build tools and frameworks to automate the provisioning, configuration, monitoring, and upgrade of Ema environments at scale.

5. Design and optimize CI/CD pipelines (GitHub Actions, Cloud Build, etc.) to streamline the release process across environments while improving developer experience.

6. Contribute code and automation scripts (in Python, Go, or Shell) to strengthen infrastructure management and deployment reliability.

7. Ensure observability, scalability, and security across distributed systems by integrating monitoring, logging, and alerting solutions.

8. Collaborate cross-functionally to evolve Ema’s infra architecture, enabling faster deployments, lower operational overhead, and improved platform stability.

NICE TO HAVE

1. Experience designing installers and deployment managers for both SaaS and air-gapped on-prem environments.

2. Strong understanding of containe