Senior Marketing Operations Manager

Build a safer world with us, one incident at a time.

Ambient.ai is the category creator and leader in Agentic Physical Security. Powered by Ambient Pulsar, the first reasoning Vision-Language Model purpose-built for physical security, our platform seamlessly integrates with existing security cameras and physical access control systems to unify monitoring, access control, threat assessment, response, and investigations through an always-on reasoning layer that augments security operators with superhuman capabilities. The results: 95% fewer false alarms, investigations 20x faster, and 10x faster response.

The momentum speaks for itself: we doubled new ARR in FY26, we process 200M+ video hours per day, and have delivered results for world-class customers including Cisco, ServiceNow, SentinelOne, TikTok, Bayer, and MoMA. That kind of momentum creates an environment where great people thrive, and it shows: we recently ranked #71 out of 500 on the Forbes best startup employers list https://www.forbes.com/lists/americas-best-startup-employers/.

Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures, Ambient.ai is on a fast-paced journey to fulfill our mission: prevent every security incident possible.

Ready to learn more? Connect with us on LinkedIn https://www.linkedin.com/company/ambient-ai/?viewAsMember=true and YouTube https://www.youtube.com/@ambient-ai-inc

About the role:

In this role, you’ll own the marketing tech stack, the data, and the systems that turn campaigns into a pipeline. This is a hands-on, builder role — equal parts operator, architect, and AI engineer.

You’ll be the connective tissue between marketing, sales, RevOps, and BDR. If our attribution model is wrong, our lead routing breaks, our MQL-to-S1 conversion drops, or a campaign launches without proper UTM hygiene — that’s your problem to solve. If we want to scale 10x without adding headcount, you’re the one architecting the agents and automations that make it possible.

What you’ll do:

Marketing automation and CRM:

- HubSpot as our marketing automation platform — workflows, lifecycle stages, lead scoring, list hygiene, form architecture, integrations

- Salesforce sync, field mapping, and shared data model with RevOps

- Lead routing logic and SLA enforcement across BDR and AE teams

- MAP/CRM governance — who has access to what, audit trails, data retention

Attribution and reporting:

- Multi-touch attribution model — what touches we credit, how we weight them, how we reconcile self-reported vs. tracked source

- Source-of-truth dashboards for MQLs, S1s, S2s, CPL, ROAS, pipeline contribution by program

- Weekly and quarterly reporting cadence — pacing against goal, channel-level performance, deal velocity by source

- Marketing P&L hygiene — budget vs. actuals by program, partnership with Finance on accruals

AI agents and automation:

- Build and maintain the marketing AI agent stack (Claude, MCP servers, n8n, Supabase)

- Op