Senior Systems Engineer
Yext
About the role
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.
Our Systems Engineers craft the underlying infrastructure that powers the Yext platform. This means adapting the best open-source and commercial software into an infrastructure architecture that our Software Engineers can utilize to develop the Yext platform. A Senior Systems Engineer is passionate about building and operating reliable, predictable, reproducible, transparent, and secure infrastructure platforms, and advising our Software Engineers how to best utilize it.
What You’ll Do
Help design, build, and maintain infrastructure systems that power our core SaaS platform, with a focus on performance, security, reliability, and developer experience
Collaborate cross-functionally with Product Engineering, SRE, and Security teams to drive infrastructure projects from concept through production
Evaluate existing systems and implement architectural improvements that increase scalability, resilience, and operational efficiency
Build and manage infrastructure using infrastructure-as-code tools such as Terraform, Pulumi, or similar technologies
Use configuration management tools such as Ansible, Chef, or similar to improve consistency and automation across environments
Support and evolve containerized platforms and orchestration systems, including technologies such as Docker, Kubernetes, ECS, or Nomad
Contribute to observability and operational excellence through monitoring, logging, alerting, and instrumentation improvements
Document system designs, platform standards, and operational best practices, and instruct developers on how to use them effectively
Mentor and guide junior engineers, contributing to a culture of technical excellence, ownership, and continuous learning
Participate in an on-call rotation and help maintain the health, availability, and performance of production systems
What You Have
Significant experience in backend, DevOps, or infrastructure engineering roles in large-scale SaaS, PaaS, or IaaS environments
Extensive experience working with Linux in production environments
Advanced knowledge of at least one major cloud provider, including AWS, GCP, or Azure
Strong experience with infrastructure as code and automation using tools such as Terraform, Pulumi, Ansible, Chef, or