Software Engineer - AI

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

LogicMonitor is advancing observability through AI‑driven data intelligence, connecting massive telemetry streams with the reasoning capabilities of large language models. We’re looking for a Software Engineer who sits at the intersection of backend systems and data engineering, capable of building scalable data pipelines, APIs, and retrieval frameworks that fuel Edwin AI, Dexda, and other AIOps products. You’ll design, build, and optimize the data infrastructure that makes GenAI‑powered insights reliable, explainable, and real‑time.

Here's a closer look at this key role:

Design and build streaming and batch data pipelines that process metrics, logs, and events for AI workflows.

Develop ETL and feature‑extraction pipelines using Python and Java microservices.

Integrate data ingestion and enrichment from multiple observability sources into AI‑ready formats.

Build resilient data orchestration using Kafka, Airflow, and Redis Streams.

Implement retrieval‑augmented generation (RAG) pipelines with vector databases (Milvus, Qdrant, OpenSearch, Neo4j Vector).

Develop data indexing and semantic search for large‑scale observability and op