Software Engineer - Team Action

ABOUT CLIPBOARD

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.

Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

Excited about what we're building? We'd be grateful if you'd spread the word. If you know a friend, former colleague, or someone exceptional you'd love to work with again, refer them here. https://jobs.ashbyhq.com/clipboard/form/ref-test-form

THE TEAM

Action owns worker activation from the moment someone downloads the Clipboard app to the moment they complete their first shift. Getting a nurse from "just installed the app" to "worked their first shift" involves verifying the worker’s identity, running a background check, setting up payments, and more - and it all has to feel safe, straightforward, and unobtrusive to the user. That's the problem Action is solving. You can find more information on the team and areas of work from this page https://www.notion.so/Engineering-35e8643321f4810a9f9fec9d8ec77c4d.

WHAT YOU'D BE WORKING ON

- The onboarding workflow that takes a new worker from sign-up through profile completion.

- Documentation requirements for facilities, including state-regulated tuberculosis test results, background checks, and nursing licenses.

- The supporting infrastructure to parse, extract, and validate information from worker documents.

While the problems Team Action works on tend to be heavier on backend complexity, engineers here work across the full stack, so you’ll also be expected to be able to make changes to the mobile application (using patterns and components from our existing library) as we evolve the worker onboarding experience.

WHAT WE'RE LOOKING FOR

Engineers who do well on Action are heavily customer-centric, product-focused engineers who are genuinely invested in helping real workers to book shifts. They think about the nurse who downloaded the app on her lunch break and got stuck on a credential upload step, and they care enough to not only identify and deliver a solution but make sure she’s notified about it as well.

The technical challenges faced on Team Action are substantive - credential validation, compliance logic, and document processing at scale aren't simple, so you'll need to be comfortable diving deep into these systems.

We use a straightforward TypeScript stack: React on the frontend wi