Solution Architect, Networking- US hours

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

We’re looking for a customer-facing Solution Architect role, focused on helping customers successfully establish secure network connectivity with Fivetran. Engagements are typically initiated through pre-qualified customer requests (via a ticketing system) and involve designing, validating, and guiding the implementation of networking resources required for Fivetran’s SaaS and Hybrid products.

As a Solution Architect specializing in Network & Connectivity, you will design and implement secure network architectures that enable Fivetran to reliably exchange data with customer environments. Your focus will be on private connectivity, network isolation, secure data flows, and the authentication and credential mechanisms required to establish and maintain those connections across cloud and on-premise infrastructures.

You will work directly with customer security, network, and platform teams to design solutions using technologies such as PrivateLink / Private Service Connect, VPNs, SSH tunneling (direct and reverse), subnet peering, proxy agents, and hybrid networking patterns. While you are not directly responsible for selling, you will act as a trusted technical advisor, guiding customers through architectural decisions, security tradeoffs, and implementation details.

You will collaborate closely with internal teams including Customer Support, Customer Success, Field Sales teams, Product, and Engineering to ensure customer connectivity requirements are met efficiently and securely.

This is a full-time position based remotely in India and requires working hours aligned with North American business hours (9:30:00 PM 5:30:00 AM IST).

Technologies You’ll Use

Fivetran SaaS and Hybrid Deployment Models

AWS, GCP, Azure networking services

PrivateLink / VPC Endpoint Services

Private Service Connect

VPC/VNet Peering

Site-to-site and client VPNs

Secure connectivity patterns

SSH tunnels (direct and reverse)

Bastion hosts

Proxy agents

Authentication and credential mechanisms

SSH keys and certificate-based authentication

Secrets management and key rotation patterns

IAM roles, service accounts, and least-privilege access

Networking fundamentals

TCP/IP, DNS, routing, firewalls, CIDR, NAT

Linux/Unix environments

git and infrastructure-as-code concepts

What You’ll Do

As a member of our customer-facing team, you will help customers design, implement, and validate the secure networking and authentication foundations required for Fivetran to operate in their environments. You will work on requests, guiding customers or partners through the setup and optimiza