Solutions Consultant

WHO WE ARE

Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute.

ABOUT THE ROLE

As a Professional Services Consultant at Notion, you will play a pivotal role in helping customers unlock the full potential of our platform. You’ll collaborate closely with customers, partners and cross functional teams to understand their unique challenges, design tailored solutions, and drive successful implementation and adoption of Notion across their organizations.

In this role, you will leverage your technical expertise, consultative approach, and project management skills to guide customers through Notion onboarding, configuration, and custom workflow optimization. Your ability to translate complex requirements into practical, scalable solutions will be key to driving long-term customer success, adoption, and engagement with Notion.

WHAT YOU'LL ACHIEVE

- Design and implement tailored customer workspaces, optimizing workflows, member management, and best practices

- Develop and execute change management strategies, including engagement, communication, and learning plans to drive seamless adoption

- Lead end-to-end professional services engagements, from supporting with scoping and discovery right through to execution and delivery

- Provide expert guidance on workspace architecture, permissions, security, and scalability

- Deliver professional services solutions across the Notion ecosystem, including with our Partners, to align with customer needs and business goals

- Manage project execution, maintaining comprehensive documentation, timelines, and key deliverables

- Collaborate with cross-functional teams to drive customer success, enhance feature adoption, and contribute to product development

SKILLS YOU'LL NEED TO BRING

- 4+ years of experience in technical consulting, implementation, or a similar customer-facing role

- Proven success in delivering customer implementations, ensuring long-term adoption and value realization

- Experience with SaaS platforms, including a solid understanding of technical concepts and integrations

- Analytical mindset and problem-solving skills, enabling you to design effective and scalable solutions

- Strong project management skills, with the ability to manage multiple client engagements simultaneously

- Expertise in change management, driving user adoption, and successfully implementing new techn