Solutions Engineer, Tokyo

WHO WE ARE

Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute.

ABOUT THE ROLE

The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As an early member of the Solutions Engineering team, you will:

- Partner with members of the sales org on customer engagements with prospective and existing customers

- Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner

- Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion

- Showcase custom solutions with Notion based on deep understanding of Notion’s ability to support customer workflows and integrated applications as part of the pre-sales process

- Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs

- Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral

- Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications

- Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners

WHAT YOU'LL ACHIEVE

- Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases.

- Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.

- Help build the foundations of Solutions Engineering at Notion -  As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions.

- Join a fantastic team at a magical time: Notion has over three million users with a smal