Sr. Staff Site Reliability Engineer-Federal, Security Clearance

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Sr. Staff Site Reliability Engineer (Federal) to join our Government Cloud team. This is a fully onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering.

You will join the team responsible for building the world’s largest cloud security platform, enabling organizations worldwide to harness speed and agility. In this critical role, you will maintain our commitment to security by managing operations within classified environments, ensuring our multitenant architecture remains the leader in cloud security.

What you’ll do (Role Expectations)

Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs

Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs to ensure stability and scalability

Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and minimize service disruption

Build new and enhance existing services within classified environments while driving DevOps best practices through documentation and escalation management

Provide 24x7 coverage including night and holiday shifts within a SCIF environment to support critical government missions

Who You Are (Success Profile)

You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to bui