Staff Architect (Golang, Distributed, System design)

Join Vonage and help us innovate cloud communications for businesses worldwide!

(Note: Previous applicants and candidates who have already interviewed or applied are not eligible to reapply at this time.)

Why this role matters:

We are seeking a Staff Engineer / Staff Architect to provide end-to-end technical leadership across our Jumper AI / Conversational Commerce platform. This role spans backend systems, frontend architecture, cloud infrastructure, and platform design, with responsibility for guiding teams building Journey Builders, event-driven orchestration engines, commerce and payment platforms, and multi-channel messaging systems.

You will operate at the architecture and system design layer, working across multiple teams and domains rather than owning a single feature. The role requires deep technical judgment, strong communication skills, and the ability to balance product velocity with long-term platform health.

Your key responsibilities:

Define and evolve platform architecture across backend, frontend, and cloud infrastructure.

Lead architectural design for complex systems, including workflow orchestration engines, Journey Builders, commerce, and messaging platforms.

Establish architectural principles, patterns, and standards that scale across teams and products.

Provide technical leadership for distributed, event-driven backend systems with strong reliability guarantees.

Guide frontend architecture for complex, high-scale products, ensuring performance, consistency, and usability.

Drive cloud-native design on Google Cloud Platform with a focus on scalability, resilience, and operational excellence.

Act as a trusted technical advisor, mentoring senior engineers and influencing cross-team technical decisions.

What you'll bring

12+ years of experience building and operating large-scale, production-grade software systems.

Deep expertise in distributed systems, microservices architecture, and event-driven platforms.

Strong hands-on background in backend system design using Golang or similar ecosystems.

Proven experience designing workflow engines, routing systems, or stateful execution platforms.

Solid understanding of frontend architecture principles and performance considerations for complex UIs.

Strong cloud architecture experience, preferably on Google Cloud Platform.

Ability to communicate complex technical concepts clearly and influence decisions across engineering, product, and leadership teams.

Treats AI assisted engineering as a core part of modern software practice, leveraging AI tools to enhance design, coding, testing, troubleshooting, and documentation, while guiding the team in adopting effective patterns and evolving best practices for AI enabled ways of working.

Experience we consider a plus:

Prior experience as a Staff Engineer, Principal Engineer, or Platform Architect.

Experience defining internal platform standards adopted by multiple teams.

Exposure to SRE practices such as SLIs, SLOs, and erro