Staff Software Engineer, Customer Experience

Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable — giving us back our most valuable asset, time.

Who you are

Metropolis is seeking a Staff Software Engineer to lead one of our Customer Experience application development teams through our next growth phase. In this role, you will drive the future of Metropolis products forward, shaping a vision that enables us to build top-notch customer experiences while providing strong technical thought leadership to shape an engineering-led culture. The ideal candidate possesses a product-oriented mindset and extreme curiosity to explore customer experiences, obsessively finding opportunities to make our technology frictionless, aligned with customer needs, and contributing to overall growth and profitability. This is a unique opportunity to realize a large business impact by building an end-to-end mobility platform that supports high-throughput locations, aviation, fleet management, and other use cases impacting the everyday experience of millions of people within a fast-paced, collaborative team environment that challenges the status quo.

What you’ll do

Formulate and implement a technical vision and roadmap that provides direction across the entire company

Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions

Enable step-function improvements in developer experience and velocity through technology

Coach engineers to bring out their best and actively drive the hiring of top talent

Empower a collaborative environment where the best product and technical ideas are nurtured and come to life

Create competitive advantages for our customers through their use of our global platform

What we’re looking for

10+ years of experience building customer centric applications and products

Demonstrate experience initiating and driving technical direction

Design and deliver large-scale distributed systems and software products in high volume consumer facing applications

Utilize extremely strong fundamental computer science skills and expert level knowledge of Scala, Java, or a related language

Apply strong experience with data-intensive architectures

Display a deep understanding of tradeoffs involved in release engineering and other processes

Communicate complex information clearly and concisely to a variety of audiences through excellent written and verbal skills

Collaborate successfully across functions while