Staff SWE, Provisioning Platform

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Staff Software Development Engineer, Provisioning Platform to join our Zero Trust Exchange department. This is a hybrid position based in San Jose, CA (HQ), reporting to the Sr. Director, Software Development Engineering.

The Staff Software Development Engineer will help build Zscaler’s next-generation Provisioning Platform, supporting SKU provisioning, entitlements, workflow orchestration, subscription lifecycle management, and self-service experiences across Zscaler products. This is a hands-on backend engineering role focused on building reliable Java/Spring Boot services, APIs, workflow-driven systems, and cloud-native platform capabilities, including support for Agentic AI-assisted provisioning experiences.

What you’ll do (Role Expectations)

Design and develop backend services for provisioning, licensing, entitlements, approvals, orchestration workflows, and subscription lifecycle management

Build API-first services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT, and secure service-to-service communication

Develop reliable workflow-driven and event-driven systems using asynchronous processing, retries, failure handling, durable state management, Kafka/RabbitMQ, and workflow orchestration tools

Implement platform capabilities that support Agentic AI-assisted guided workflows, recommendations, troubleshooting, and automation

Build reusable components, SDKs, tooling, automation, observability, and operational controls to improve platform reliability and developer productivity

Who You Are (Success Profi