System Engineer L2 - Linux Systems & Storage

Job Title: System Engineer L2 – Linux System & Storage

Location: Mumbai

Type: Onsite, Rotational Shift (24x7)

Job Level: L2

Reporting to: Team Lead - Systems & Storage

Our Purpose

India is in the middle of an extraordinary AI revolution, powered by a young, tech-savvy generation and visionary leaders who see the future in code and creativity. Across industries—from healthcare to finance to education—AI adoption is accelerating at record speed. Over 90% of business leaders are now reimagining their processes through AI, while developers and students across the country are building tools that are transforming the way India works and lives.

At the heart of this movement stands Neysa, India’s trusted AI Acceleration Cloud Provider.

Neysa exists to democratize AI. Built in India for the world, Neysa carries the credibility of a leadership team that created Netmagic (now part of NTT Data). With a fully integrated system and deep local market insight, Neysa helps organizations across sectors confidently adopt, accelerate, govern, and scale AI.

The Future of AI, Built on Trust and Expertise. Hence, Neysa understands and builds the Home for Your AI.

Who We Are

Co-founded by industry pioneers Sharad Sanghi and Anindya Das, Neysa combines deep expertise in cloud, AI infrastructure, and cybersecurity to empower the builders of the future.

Its flagship product, Neysa Velocis, is a full-stack system built for modern AI—from training and fine-tuning to inference. It streamlines compute, orchestration, security, and observability, helping organizations in high-growth markets like India adopt AI faster, safer, and more cost-efficiently.

The Opportunity

Join Neysa as a Senior System Engineer/Admin – Linux System & Storage, where you will play a critical role in ensuring the stability, security, and performance of Linux-based infrastructure and storage environments in a 24x7 operational setup.

You will work closely with internal teams and clients to monitor, maintain, and troubleshoot systems, contributing to high availability and operational excellence across data center and office environments.

What you’ll achieve in this role:

Ensure high availability and uptime of Linux systems and storage infrastructure

Strengthen system reliability through proactive monitoring and incident management

Deliver timely resolution of incidents, requests, and changes within SLA

Enhance infrastructure efficiency through automation and optimization

Build strong documentation practices including SOPs and knowledge bases

Roles and Responsibilities

As a Senior System Engineer/Admin – Linux System & Storage, you will:

Work in 24x7 rotational shifts supporting critical infrastructure

Install, configure, manage, and troubleshoot Linux systems, storage, backup, and hardware

Provide L2 support to L1 teams and clients via tickets, email, and calls

Handle incidents, service requests, changes, and problem management as per SLA

Escalate issues as per defined escalation ma