System Engineer L3 - Linux Systems & Storage
Neysa
About the role
Job Title: System Engineer L3 – Linux System & Storage
Location: Mumbai
Type: Onsite, Rotational Shift (24x7)
Job Level: L3
Reporting to: Team Lead - Systems & Storage
Our Purpose
India is in the middle of an extraordinary AI revolution, powered by a young, tech-savvy generation and visionary leaders who see the future in code and creativity. Across industries—from healthcare to finance to education—AI adoption is accelerating at record speed. Over 90% of business leaders are now reimagining their processes through AI, while developers and students across the country are building tools that are transforming the way India works and lives.
At the heart of this movement stands Neysa, India’s trusted AI Acceleration Cloud Provider.
Neysa exists to democratize AI. Built in India for the world, Neysa carries the credibility of a leadership team that created Netmagic (now part of NTT Data). With a fully integrated system and deep local market insight, Neysa helps organizations across sectors confidently adopt, accelerate, govern, and scale AI.
The Future of AI, Built on Trust and Expertise. Hence, Neysa understands and builds the Home for Your AI.
Who We Are
Co-founded by industry pioneers Sharad Sanghi and Anindya Das, Neysa combines deep expertise in cloud, AI infrastructure, and cybersecurity to empower the builders of the future.
Its flagship product, Neysa Velocis, is a full-stack system built for modern AI—from training and fine-tuning to inference. It streamlines compute, orchestration, security, and observability, helping organizations in high-growth markets like India adopt AI faster, safer, and more cost-efficiently.
The Opportunity
Join Neysa as a Senior System Engineer – Linux System & Storage, where you will take ownership of advanced system administration, troubleshooting, and infrastructure reliability in a 24x7 environment.
You will act as a key escalation point for critical issues, drive resolution of high-severity incidents, and contribute to improving system performance, automation, and operational excellence across data center and office environments.
What you’ll achieve in this role:
Lead resolution of critical incidents and complex infrastructure issues
Ensure high availability, performance, and security of Linux and storage systems
Strengthen operational maturity through process adherence and documentation
Drive automation and efficiency across infrastructure management
Act as a technical mentor and escalation point for L1 and L2 teams
Roles and Responsibilities
As a Senior System Engineer – Linux System & Storage, you will:
Perform advanced configuration, administration, and troubleshooting of Linux systems, storage, backup, hardware, and applications
Provide technical support and guidance to L1, L2 teams and clients across communication channels
Be available for 24x7 operational support in rotational shifts
Handle escalations, severity incidents, and critical projects
Respond to and resolve incidents, req