Underpaidby HiringX

Technical Success Engineer

Endor Labs

Bengaluru, IndiaCustomer Solutions6–10 yrs

About the role

Who we are

Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.

Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures.

Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation!

How You’ll Make an Impact

As a Customer Success Engineer at Endor Labs, you are not only the technical champion for our customers but also a seasoned software engineer adept at navigating the complexities of programming ecosystems and DevOps.

Innovate and Implement: Design and roll out cutting-edge code and dependency scanning mechanisms using Maven and Gradle. Turn complex challenges into sleek, efficient solutions that set new industry standards.

Be the Technical Maestro: Become the primary technical contact for our customers, guiding them with a blend of deep technical know-how and genuine empathy. Navigate through pre-sales and post-sales stages, addressing and solving intricate technical puzzles.

Customize and Create: Tailor our top-tier security solutions to fit into the most sophisticated customer environments. When needed, craft bespoke solutions that push the boundaries of innovation, drawing on your robust software engineering skills.

Solve with Speed: Leap into action when technical issues arise. Use your advanced troubleshooting expertise and comprehensive understanding of programming and DevOps to keep our customers on the path to success.

Build Strong Bonds: Forge lasting relationships with a diverse range of clients—from agile startups to global enterprises—becoming their trusted advisor and tech advocate.

Collaborate and Innovate: Work hand-in-hand with our engineering teams, turning customer feedback and troubleshooting insights into groundbreaking product improvements.

Champion Security: Lead the charge in promoting robust security practices, helping developers write secure code with ease through your expert support and guidance.

Lead and Strategize: Manage high-impact technical integration projects with strategic finesse, offering top-tier guidance both internally and externally. Your strategic decisions will help drive our solutions forward and ensure client success.

Strong English language skills are needed.

What You Bring to the Table

Technical Expertise: Bring 6 -10 years of in-depth experience in software engineering, with a strong command of prog