Chennai, Tamil NaduIT Jobs
About the role
Job Description Overview: As VP of Global Customer Support at Freshworks, you will lead our global support organization, serving a base of 80,000 customers. Based in our Chennai headquarters and reporting to the VP of Global Customer Services, you will drive technical excellence, scale the function through automation and AI, and ensure Support serves as a primary feedback channel for our Product and Engineering teams. You will lead a high-performing global organization, including our funded Pre…